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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dan Schaefer

Dan Schaefer

June 19, 2025

5  out of  5
rating by Dan Schaefer
"It is always a wonderful experience working with Dana and Tisha regarding our insurance needs. Polite and professional service any time we have a question about our insurance. I give them my highest recommendation."
We responded:
"Hi Dan, thank you so much for taking time to give us a review! You and your family are so kind and we appreciate the opportunity to take care of your insurance needs! "
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The Fasho Show

May 29, 2025

5  out of  5
rating by The Fasho Show
"I feel cared for as a customer. Excellent Service!- Michele A"
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Cassidy Kerkesner

May 28, 2025

5  out of  5
rating by Cassidy Kerkesner
"Megan and State Farm have been an excellent insurance provider the past few months I have had them. Originally I just had car insurance, but Megan was able to help me bundle my home insurance too with them which saved me a lot of money! Megan has been so nice, helpful, and professional throughout the whole time I have known her. I had never had my own insurance before and she was able to explain things to me in a way that was easy to understand so I could get a policy that fit my needs. 100% recommend getting insurance with this agency!!"
We responded:
"Hi Cassidy, I am so happy you have had a great experience with our office. We work hard to take care of all of our customers and explain how your insurance coverage protects you. We want you to feel very comfortable knowing what you pay for. We appreciate you and your kind words! Thank you for choosing our team to take care of your needs!"
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Rachel Hart

May 25, 2025

5  out of  5
rating by Rachel Hart
"Excellent customer service and communication. Megan made switching to State Farm a breeze! I was very impressed with their competitive rates!"
We responded:
"Hi Rachel, we are happy to have you as our customer! Thank you for taking time to give us a review. We look forward to assisting you with your insurance!"
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Tara Miller

May 14, 2025

5  out of  5
rating by Tara Miller
"Tisha, Megan, and Dana make a wonderful team. They are so knowledgeable and take care of all my insurance needs from cars to home. Thank you for all you do!!"
We responded:
"Thank you so much Tara! We enjoy what we do everyday and so appreciate the opportunity to take care of your family! "
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Bryce Agee

May 14, 2025

5  out of  5
rating by Bryce Agee
"We have been using State Farm insurance with Mrs. Webster for years now. We are extremely pleased with they way her branch runs their business. She and her team are always so welcoming, helpful, and take great care of us!"
We responded:
"Hi Bryce! Thank you so much for the kind words. We appreciate you and Cody allowing us to take care of your insurance needs! "
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George Zarecor

January 24, 2025

5  out of  5
rating by George Zarecor
"Good folks"
We responded:
"Hi George, thank you for taking time to provide a review for our office! We appreciate the opportunity to take care of your insurance needs and looking forward to working with you. Welcome to Tennessee!"
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Kristin Thomas

August 30, 2024

5  out of  5
rating by Kristin Thomas
"Great experience! Love working with Tisha and her staff."
We responded:
"Thank you so much for taking time to give us a review. We are so thankful for the opportunity to take care of you and your family! "
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Jace Zipp

June 24, 2024

5  out of  5
rating by Jace Zipp
"It was so nice working with Tisha! She is awesome!!"
We responded:
"Thank you for your review! We appreciate the opportunity to take care of your insurance needs. "
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Airan Reed

June 24, 2024

5  out of  5
rating by Airan Reed
"Great experience working with Tisha!"
We responded:
"Thank you! We appreciate our customers!"
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Koltan Drake

June 24, 2024

5  out of  5
rating by Koltan Drake
"Tisha and her team are incredible. They make insurance easy to understand and are always so helpful. No matter the day or time she has always made time to take care of anything my wife and I need. We couldn’t be happier to have her as our agent. Her team is also always unbelievably supportive and available."
We responded:
"Thank you for your kind words! We appreciate your business and your loyalty to State Farm and our office!"
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Lexx Lucc

February 23, 2023

5  out of  5
rating by Lexx Lucc
"Tisha & her team are absolutely wonderful at their jobs. The ads are exactly correct when they say they are good neighbors. Simultaneously, these women handled my situation with ease. Dana was so compassionate and stayed on the phone with me when I called the office immediately following the catastrophe, while Jenny set up my rental car, as well as Tisha arranging the tow service. This is why I chose State Farm. They cover my vehicle AND me."
We responded:
"Our customers are our priority. We understand it is when bad things happen that our customers need us the most. Thank you so much for your kind words and for allowing us to take care of you and your insurance needs! We are always here to help!"
Profile photo of John Dalton Drake

John Dalton Drake

July 29, 2022

5  out of  5
rating by John Dalton Drake
"Great experience with everyone who works here. Very nice and helpful. They always make sure to thoroughly explain everything and ensure I know exactly what I need!"
We responded:
"Thank you for your review and kind words! We strive to provide the highest level of service that you and all of our customers deserve!"
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Danny Patterson

July 28, 2022

5  out of  5
rating by Danny Patterson
"The best Service and the ladies are the best.All my insurance is with them and my grandson also."
We responded:
"Hi Danny! Thank you so much for being a loyal customer! We appreciate you and your family trusting us with your insurance needs. We are always here to help."
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M CW

March 10, 2022

1  out of  5
rating by M CW
"Tried to way over charge me for insurance."
We responded:
"Hi Matt, I do not see that you are currently a State Farm customer. However, I understand you reached out to us for a quote. Our local office does not set insurance rates and pricing is unique to each customer based on previous insurance experience, claims, tickets/accidents, age, vehicle and credit history. If you received a quote and felt the premium was too expensive, I am available to discuss ways to decrease your insurance premiums in the future. We are always here to help. Thank you"
Profile photo of Keith Baumgardner

Keith Baumgardner

January 22, 2022

5  out of  5
rating by Keith Baumgardner
"Tisha and her crew at Milan State Farm agency have always treated us fairly and made things easier when it could have been difficult."
We responded:
"Hi Keith, thank you for taking time to give us a review! We truly appreciate the opportunity to take care of your family's insurance needs."
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Mike Becton

July 9, 2021

5  out of  5
rating by Mike Becton
"Professional staff, kind and willing to help with all your insurance needs."
We responded:
"Hi Mike, thank you for your review! We appreciate the opportunity to take care of your insurance needs. We are always here to help!"
Profile photo of Krysten Jefferis

Krysten Jefferis

April 29, 2021

5  out of  5
rating by Krysten Jefferis
"Very knowledgeable very friendly personalized service"
We responded:
"Hi Krysten, thank you for leaving us a review! We appreciate you and allowing us to take care of your insurance needs!"
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Lutricia Cole

September 10, 2020

5  out of  5
rating by Lutricia Cole
"The agent I spoke with Jennie was very kind and helpful and informative"
We responded:
"Hi Lutricia, thank you for giving us a 5-star review! We appreciate you and are always here to help with your insurance needs."
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Bradly Criswell

September 4, 2020

5  out of  5
rating by Bradly Criswell
"Great agent.... always willing to help and compare pricing very informative on what your policy covers"
We responded:
"Hi Bradly, thank you for taking time to give us a review and being a loyal customer. We appreciate you and are always available to be sure you have the coverage you need when you need it most!"
Profile photo of Barbie West

Barbie West

July 7, 2020

5  out of  5
rating by Barbie West
"They may seem a bit expensive to most but they are worth it!! Love this place!!"
We responded:
"Hi Barbie! Thank you for taking time to give us a review! Our goal is to help you make the most of your insurance dollars spent, protecting what you work hard for. We appreciate you so much!"
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Amy Wade

March 18, 2020

5  out of  5
rating by Amy Wade
"Team members are always so sweet and very helpful."
We responded:
"Hi Amy, thank you for your kind words! We want our customers to receive the service they deserve. We are so happy you felt you received that from our team! We appreciate you and your loyalty!"
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Kelly Webb

February 25, 2020

5  out of  5
rating by Kelly Webb
"I love Tisha Webster and State Farm!!! They take care of all my insurance needs!!! Very personable staff!!!"
We responded:
"Kelly, thank you for your review of our team! We appreciate you and your kind words. We are always her to help you!"
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T K

October 25, 2019

5  out of  5
rating by T K
"Everyone is friendly. They reach out to you even when you didn't realize you needed them. They work with you too! Great place with low cost!"
We responded:
"Thank you for your review! We are so happy to hear you received 5-star service! We appreciate you and are always here to help."
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Shiloh Coleman

September 20, 2019

5  out of  5
rating by Shiloh Coleman
"Love Tisha and her team. Always there to help me save money and even calls to remind me what I need to do to keep my discounts coming. A+"
We responded:
"Shiloh, thank you for allowing us to take care of your family's insurance needs! We appreciate you and your loyalty to us. We are always here to help!"