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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristin Thomas

August 30, 2024

5  out of  5
rating by Kristin Thomas
"Great experience! Love working with Tisha and her staff."
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Jace Zipp

June 24, 2024

5  out of  5
rating by Jace Zipp
"It was so nice working with Tisha! She is awesome!!"
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Airan Reed

June 24, 2024

5  out of  5
rating by Airan Reed
"Great experience working with Tisha!"
We responded:
"Thank you! We appreciate our customers!"
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Koltan Drake

June 24, 2024

5  out of  5
rating by Koltan Drake
"Tisha and her team are incredible. They make insurance easy to understand and are always so helpful. No matter the day or time she has always made time to take care of anything my wife and I need. We couldn’t be happier to have her as our agent. Her team is also always unbelievably supportive and available."
We responded:
"Thank you for your kind words! We appreciate your business and your loyalty to State Farm and our office!"
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Lexx Lucc

February 23, 2023

5  out of  5
rating by Lexx Lucc
"Tisha & her team are absolutely wonderful at their jobs. The ads are exactly correct when they say they are good neighbors. Simultaneously, these women handled my situation with ease. Dana was so compassionate and stayed on the phone with me when I called the office immediately following the catastrophe, while Jenny set up my rental car, as well as Tisha arranging the tow service. This is why I chose State Farm. They cover my vehicle AND me."
We responded:
"Our customers are our priority. We understand it is when bad things happen that our customers need us the most. Thank you so much for your kind words and for allowing us to take care of you and your insurance needs! We are always here to help!"
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John Dalton Drake

July 29, 2022

5  out of  5
rating by John Dalton Drake
"Great experience with everyone who works here. Very nice and helpful. They always make sure to thoroughly explain everything and ensure I know exactly what I need!"
We responded:
"Thank you for your review and kind words! We strive to provide the highest level of service that you and all of our customers deserve!"
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Danny Patterson

July 28, 2022

5  out of  5
rating by Danny Patterson
"The best Service and the ladies are the best.All my insurance is with them and my grandson also."
We responded:
"Hi Danny! Thank you so much for being a loyal customer! We appreciate you and your family trusting us with your insurance needs. We are always here to help."
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M CW

March 10, 2022

1  out of  5
rating by M CW
"Tried to way over charge me for insurance."
We responded:
"Hi Matt, I do not see that you are currently a State Farm customer. However, I understand you reached out to us for a quote. Our local office does not set insurance rates and pricing is unique to each customer based on previous insurance experience, claims, tickets/accidents, age, vehicle and credit history. If you received a quote and felt the premium was too expensive, I am available to discuss ways to decrease your insurance premiums in the future. We are always here to help. Thank you"
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Keith Baumgardner

January 22, 2022

5  out of  5
rating by Keith Baumgardner
"Tisha and her crew at Milan State Farm agency have always treated us fairly and made things easier when it could have been difficult."
We responded:
"Hi Keith, thank you for taking time to give us a review! We truly appreciate the opportunity to take care of your family's insurance needs."
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Mike Becton

July 9, 2021

5  out of  5
rating by Mike Becton
"Professional staff, kind and willing to help with all your insurance needs."
We responded:
"Hi Mike, thank you for your review! We appreciate the opportunity to take care of your insurance needs. We are always here to help!"
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Krysten Jefferis

April 29, 2021

5  out of  5
rating by Krysten Jefferis
"Very knowledgeable very friendly personalized service"
We responded:
"Hi Krysten, thank you for leaving us a review! We appreciate you and allowing us to take care of your insurance needs!"
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Lutricia Cole

September 10, 2020

5  out of  5
rating by Lutricia Cole
"The agent I spoke with Jennie was very kind and helpful and informative"
We responded:
"Hi Lutricia, thank you for giving us a 5-star review! We appreciate you and are always here to help with your insurance needs."
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Bradly Criswell

September 4, 2020

5  out of  5
rating by Bradly Criswell
"Great agent.... always willing to help and compare pricing very informative on what your policy covers"
We responded:
"Hi Bradly, thank you for taking time to give us a review and being a loyal customer. We appreciate you and are always available to be sure you have the coverage you need when you need it most!"
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Barbie West

July 7, 2020

5  out of  5
rating by Barbie West
"They may seem a bit expensive to most but they are worth it!! Love this place!!"
We responded:
"Hi Barbie! Thank you for taking time to give us a review! Our goal is to help you make the most of your insurance dollars spent, protecting what you work hard for. We appreciate you so much!"
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Amy Wade

March 18, 2020

5  out of  5
rating by Amy Wade
"Team members are always so sweet and very helpful."
We responded:
"Hi Amy, thank you for your kind words! We want our customers to receive the service they deserve. We are so happy you felt you received that from our team! We appreciate you and your loyalty!"
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Kelly Webb

February 25, 2020

5  out of  5
rating by Kelly Webb
"I love Tisha Webster and State Farm!!! They take care of all my insurance needs!!! Very personable staff!!!"
We responded:
"Kelly, thank you for your review of our team! We appreciate you and your kind words. We are always her to help you!"
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T K

October 25, 2019

5  out of  5
rating by T K
"Everyone is friendly. They reach out to you even when you didn't realize you needed them. They work with you too! Great place with low cost!"
We responded:
"Thank you for your review! We are so happy to hear you received 5-star service! We appreciate you and are always here to help."
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Shiloh Coleman

September 20, 2019

5  out of  5
rating by Shiloh Coleman
"Love Tisha and her team. Always there to help me save money and even calls to remind me what I need to do to keep my discounts coming. A+"
We responded:
"Shiloh, thank you for allowing us to take care of your family's insurance needs! We appreciate you and your loyalty to us. We are always here to help!"
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Steve Boyles

August 21, 2019

5  out of  5
rating by Steve Boyles
"Nice and friendly"
We responded:
"Hi Steve, thank you for allowing us to take care of your insurance needs! You deserve the best service we offer and I am thankful you received that from our team!"
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Misty Moore

May 21, 2019

5  out of  5
rating by Misty Moore
"Switching was easy. They offered the best rates of anyone I researched. I recently filed a claim and they have been so kind and helpful."
We responded:
"Hi Misty, thank you for allowing us to take care of your insurance needs and being a loyal customer. Your review means the world to us and we will work hard to provided the highest level of service in the future! We are always here to help!"
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Randy Terry

February 14, 2019

5  out of  5
rating by Randy Terry
"Great office if caring people looking to do the right thing for their customers!"
We responded:
"Thank you for your kind words! We strive to provide our customer with the highest quality of service and knowledge!"
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Blindsorceror

January 28, 2019

5  out of  5
rating by Blindsorceror
"Tisha and the entire staff are amazing here. We've been State Farm customers for years, but we've never had an agent who's done everything they could to ensure we were happy like they've done here! Very happy with our agent!"
We responded:
"Thank you for sharing your experience with our office! We value you and appreciate your business!"
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JoAnn Weems

October 17, 2018

5  out of  5
rating by JoAnn Weems
"After having an absolutely horrible time getting my Mother's policy canceled after her death, Tishia and Jody did come through and get the policy canceled and the draft stopped. They went beyond today to make sure that everything was taken care off. I appreciate their help and would recommend them to others in the future. Thanks bunches! JoAnn Weems"
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Krista Burt

February 1, 2018

5  out of  5
rating by Krista Burt
"Megan made switchig to State Farm so easy! The company we were with was not looking out for our best interest and refused to even return a phone call. Megan went above and beyond to explain and handle everything. What is usually a very frustrating and tedious process was made easier than I ever could have imagined."
We responded:
"Hi Krista, thank you for your review and for being a loyal customer! We have been working with Google to respond to our reviews. We appreciate the opportunity to take care of you and your family's insurance needs. We will continue to strive for the high level of service you and all of our customers deserve!"
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Leslie Cooke

November 3, 2017

5  out of  5
rating by Leslie Cooke
"We have had a fantastic experience with State Farm. Tisha is a wonderful agent to work with and is very detailed on our best options for insurance. Recently, we have had a couple of claims and State Farm/Tisha Webster was our hero. I'm State Farm for life!"
We responded:
"Thank you for your kind comments! We strive to provide excellent service to all of customers. We value you and appreciate your business!"